Return & Refund Policy

Last Updated: August 7, 2026

Thank you for shopping with us. We want every customer to have a positive experience, and we encourage you to review the following policy before placing an order.

All Sales Are Final

All purchases made through our store are final sale. We do not accept returns, exchanges, or refunds for reasons such as changing your mind, ordering the wrong size or color, or simply no longer wanting the product.

Exceptions

A refund or replacement may be considered only in the following circumstances:

1. Order Was Not Delivered
If your order was not delivered and the carrier confirms that the package was lost in transit, please contact us so we can investigate the shipment and determine the appropriate resolution.

2. Defective or Damaged Product
If your product arrives defective or damaged, please contact us within [14 days] of delivery with clear photos or videos showing the issue. We will review the claim and, if approved, may provide a replacement or refund.

3. Fraudulent or Unauthorized Order
If an order is determined to have been placed fraudulently or without authorization, we will investigate the transaction and take appropriate action.

Order Issues

Customers must contact us as soon as possible if there is an issue with their order. We may request photographs, videos, tracking information, or other documentation to verify a claim.

Providing inaccurate, misleading, or fraudulent information regarding an order may result in the claim being denied.

Refund Processing

If a refund is approved, it will be issued to the original payment method used for the purchase. Processing times may vary depending on the customer's bank or payment provider.

Contact Us

If you believe your order qualifies for one of the exceptions above, please contact our customer support team with your order number and a detailed description of the issue.