Shipping Policy

Last Updated: August 7, 2026

We ship worldwide and work to get every order processed and delivered as efficiently as possible. Please review the information below before placing your order.

Order Processing

All orders are typically processed within 3 business days after the order is placed.

Once your order has been processed and shipped, you will receive a tracking number by email or through the contact information provided at checkout.

Please allow up to 3 business days after shipment for tracking information to become active and begin updating.

Shipping Options & Delivery Times

We currently offer the following shipping options:

Delivery times are estimated and are not guaranteed. Actual delivery times may vary depending on the destination, carrier, customs processing, weather, holidays, and other circumstances outside of our control.

Shipping Delays

While we do our best to provide accurate delivery estimates, we are not responsible for delays caused by shipping carriers, customs, weather, holidays, or other circumstances beyond our control.

If your package is delayed, please contact us and we will assist you in tracking the shipment and determining its current status.

Delivered but Not Received

If your tracking information shows that your package was delivered but you cannot locate it, please contact us as soon as possible.

We recommend checking around your property, with household members or neighbors, and contacting the shipping carrier directly. We will assist where possible, but we cannot guarantee a refund or replacement for packages marked as delivered by the carrier.

Incorrect Shipping Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

If an incorrect or incomplete address is provided and the package cannot be delivered as a result, the customer is responsible for the issue. Orders affected by an incorrect customer-provided address are not eligible for a refund.

If possible, we may attempt to assist with correcting the delivery or reshipping the order, depending on the circumstances.

Returned-to-Sender Packages

If a package is returned to us because the customer provided an incorrect address, failed to claim the package, was unavailable to receive it, or otherwise caused the delivery failure, we may attempt to resend the order.

If the order cannot be successfully resent or the customer does not cooperate with the reshipping process, no refund will be provided.

International Orders

We ship internationally. Customers are responsible for any customs duties, import taxes, tariffs, or other fees that may be charged by their country or local authorities.

These fees are not included in the purchase price or standard shipping cost unless explicitly stated otherwise at checkout.

Missing Packages

If your order has not arrived within 14 days after the estimated delivery timeframe, please contact us with your order number so we can investigate the shipment.

We may request additional information or documentation to assist with the investigation.

Contact Us

For any shipping-related questions or concerns, please contact our customer support team with your order number and the details of your issue.

Please note: By placing an order with us, you acknowledge that shipping and delivery estimates are not guaranteed and may be affected by circumstances outside of our control.